I was on a mission to get a bag of dogfood; a specific type and size. I don't do much shopping but I was in the area and the orders came in by phone. "Since you're in the area. . ."
My instructions were to find the product, then find the lady with the coupons and then purchase it.
I had a hard time locating the product and had to use a lifeline. Finally I found the product. The second mission was a bust. There was no coupon lady. I called it in and I could feel the dissapointment on the other end of the line. The next order was to ask all employees until I can locate the coupon lady. No luck; the coupon lady from the product company just left a while ago.
Not wanting to fail in my mission, I stood there for a long time showing the employee (Debbie on the name tag) my dissapointment. I guess my face gave my feelings away and she finally came to my aid. She said, "Go to the cashier and tell them Deb said to give you 20% off,"
I was so grateful I said thanks and rushed to the cashier. The cashier didn't give me a hard time. My fears subsided. She then told me about the card that can save us money in the future and also this particular brand of food has a special offer going, buy ten get one free .
She helped me fill out the form. The printing was faint and hard to read, especially with my aging eyesight. She pointed to the boxes on the form and told me what to put in them.
I have to say that I haven't received that much courteous service in a long time. Thanks Petco
Alex B from Wooster